Industries
Every team that works in shifts. One engine, your industry's words.
Contact centres and clinics, stores and sites, theme parks and town halls. The work differs, the problem doesn't: the right people in the right place at the right time. Pick yours to see Soon in its words.
Plan the work inside every shift.
Teams where what people do during the shift matters as much as who works it.
- Customer supportContact centres, service desks, helpdesksPlan phones, chat and email around the hours customers actually reach out.Soon for Customer support
- Public servicesHousing, councils, universities, utilitiesKeep the counter, phones and casework covered, every day you're open.Soon for Public services
- HealthcareClinics, practices, pharmacies, patient care teamsKeep reception, phones and intake covered through every opening hour.Soon for Healthcare
- Venues & attractionsMuseums, theme parks, zoos, stadiumsRotate team members through every position, inside your operating hours.Soon for Venues & attractions
Plan who works when, inside the rules.
Teams that plan shifts, hours and contracts, store by store or site by site.
- Warehousing & logisticsWarehouses, distribution centres, depots and contract logisticsSend the right colleagues to every site, with the inductions and training each one needs.Soon for Warehousing & logistics
- RetailStores, showrooms, outletsMatch your staff to each store's opening hours and your busiest days.Soon for Retail
- HospitalityHotels, restaurants, cafés, barsOne schedule across front desk, housekeeping and the bar.Soon for Hospitality
- Something else?Legal teams working around the clock, drone operators with rolling hour limits, outsourced service desks. If your team works in shifts, tell us how yours works.Book a demo
What changes from one industry to the next. The words. The engine stays.
Every industry here is planned by the same solver, rules and team app. Pick one and every board, role and example on this site uses its names.
| Industry | Who you schedule | What drives the day | A skill to plan around | A board might be called |
|---|---|---|---|---|
| Customer support | agents | contact volume | a language or a product | Service desk |
| Healthcare | staff | calls and patient visits | a language or a certificate | Outpatient clinic |
| Retail | store staff | footfall | key holding or first aid | City store |
| Hospitality | staff | bookings | food hygiene or a bar licence | Harbour Hotel |
| Warehousing & logistics | colleagues | site requests | forklift training | Warehouse North |
| Venues & attractions | team members | visitor numbers | position certification | City Museum |
| Public services | staff | visits and calls | a language or a type of case | Front office |
Names are examples. Your boards, roles, activities and skills are yours to name.