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GDPR

Last updated: 10 November 2026

Our Commitment

The General Data Protection Regulation (GDPR) is the most comprehensive EU data privacy law in decades. It gives EU citizens more control over their personal data and strengthens the rules that organizations must follow when handling that data.

Soon Technologies B.V. is a European company, registered in the Netherlands (KvK 75939401), with its registered office at Herengracht 420, 1017 BZ Amsterdam. We are fully committed to GDPR compliance and have built our platform and practices with privacy by design.

Soon’s Promises to You

We take your privacy seriously. Here is what we promise:

  • We will delete your data on request. If you ask us to delete your personal data, we will do so promptly and confirm when it has been completed. You can make this request at any time by emailing us.
  • For team data, we will communicate with the team owner. If your data is part of a team or organization account, we will coordinate with the team owner to handle your request in accordance with GDPR requirements.
  • We give 100% effort to GDPR compliance. We continuously review and improve our data protection practices. We have implemented appropriate technical and organizational measures to ensure compliance with the GDPR.
  • We are a European company. Soon Technologies B.V. is registered in the Netherlands and subject to EU data protection laws. GDPR compliance is not optional for us — it is the law.
  • GDPR rights regardless of your location. We honour the access, correction, deletion and objection rights described in this policy for everyone, wherever you are located. Cookie consent on this website follows the regional policy in our Cookie Statement: in the EU, EEA, United Kingdom and Switzerland analytics and marketing stay off until you accept, and elsewhere they are on unless you refuse.
  • We do not sell your data. We do not sell, rent or trade your personal information for money. Where you allow Marketing cookies, advertising partners (Google Ads, LinkedIn, Meta) receive limited browsing data, which some US state laws call “sharing”. You can refuse this through Cookie settings or the Global Privacy Control signal.
  • Our primary platform database is hosted in Ireland, and its backups in the EU (Ireland and Frankfurt). Sub-processors may also store or process personal data outside the EU. Intercom and Sentry currently process data in the United States. We plan to migrate these services to EU hosting, but no migration date is committed.
  • We carefully select our service providers. Our Data Processing Agreement describes the platform sub-processors and the terms governing international transfers. Our analytics provider PostHog runs on EU infrastructure (eu.i.posthog.com) and runs on this website only when the Analytics preference is on, and in the app as described in our Privacy Policy. Configured marketing integrations (Google Ads, LinkedIn, Meta) require the Marketing preference to be on. These preferences follow the regional policy in our Cookie Statement. Google Analytics loads with storage denied by default and can send measurements without cookies before a choice and after refusal. Our error monitoring provider Sentry processes diagnostic information that may contain personal data depending on the content of an error report.
  • We will answer your privacy questions. If you have any questions about how we handle your data, our team is here to help. Reach out to us at any time and we will respond promptly.
  • We will report data breaches. In the unlikely event of a data breach affecting your personal data, we will notify the relevant supervisory authority and affected individuals in accordance with GDPR requirements (within 72 hours of becoming aware of the breach).

Your Rights Under GDPR

Under the GDPR, you have the right to access, correct, delete, restrict processing, port, and object to the processing of your personal data. For full details on your rights and how to exercise them, please see our Privacy Policy.

Related Policies

This page should be read in conjunction with our Terms of Service, Privacy Policy and Data Processing Agreement, which provide further details on how we collect, use, and protect your data.

If you are a customer using Soon to manage your own workforce, you are the data controller and Soon is your processor. The Data Processing Agreement is the document that governs that relationship, and it applies automatically — there is nothing to sign.

Contact Us

If you have questions about GDPR compliance or wish to exercise your data protection rights, please contact us:

Soon Technologies B.V.
Herengracht 420
1017 BZ Amsterdam
The Netherlands
KvK: 75939401
Email: hello@soon.works

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

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