Single sign-on through your identity provider, your own rules in the solver, and a DPA from day one.
For the team that runs the schedule, and the people who sign off on new software.
Single sign-on over SAML or OIDC with your identity provider: Okta, Microsoft Entra ID, Google and more. Enforce it, and every other way in closes. Directory sync adds, updates and deactivates people from your directory.
Auto-fill comes with rest time, hours limits, working days and more. When your organisation needs a rule or a goal that isn't there, we can build it into the solver for you.
Owners, admins and members, with access set board by board. The AI assistant works within the access of the person asking, and nothing it drafts reaches your team until a person publishes it.
A REST API with scoped keys. Contact-centre data from Genesys and other systems for forecasting, on request. And integrations we build with you when nothing ready-made fits.
SAML or OIDC, enforced for everyone if you choose.
People added, updated and deactivated from your directory.
Rules and goals built into Auto-fill for you.
Owner, admin and member; can edit, can view or no access on each board.
Access changes, sign-in links and deactivations, recorded per person.
Your database on AWS in Ireland; it and its backups stay in the EU.
AI, support chat and identifying error data switched off for your team.
Scoped, expiring keys for boards, shifts and assignments.
Hosting, encryption, the audit under way, and what isn't built yet.
Where scheduling hurts most, on the free trial or a scoped pilot.
Your questionnaire answered; our DPA, or yours.
Your identity provider connected, your rules in the solver.
Joins the same way, on the same contract.
Ease of use comes first, followed by the speed at which new functionality is developed. And just as importantly, the personal attention from the team really makes the difference.
No. Most teams start on Grow or Scale with the free trial, and move to Enterprise when they need their own rules in the solver, integrations built with them or their own terms.
It comes with Enterprise, priced with you with the rest of the plan, and the team owner sets it up with us. See what each plan includes.
When Auto-fill's settings don't cover a rule or a goal, we build it into the solver for Enterprise teams. Tell us the rule and we'll tell you plainly whether and how it can work. There's no editor for writing your own.
Yes, on Enterprise: we agree a retention period with you and write it into your DPA. It isn't a setting you change in Soon yourself.
Yes, if you need it: Enterprise can include a private cloud environment, set up with you. The standard service's database runs on AWS in Ireland.
On Enterprise, service levels can be agreed and written into your contract. We don't publish a standard one.
Yes. Enterprise is available there as a private offer.
You'll talk to the people who build Soon.
