Shrinkage Calculator for Field Service
If you need 25 technicians available, how many should be on your team?
Shrinkage
34.0%
Net Capacity
66.0%
Headcount
76
You need 76 technicians to keep 50 available, with 26 extra to cover shrinkage.
Your shrinkage is within the typical industry range of 25โ35%.
Shrinkage categories
Adjust each category as a percentage of total paid time
Add custom category
Shrinkage breakdown
Live view of which categories contribute most to total shrinkage
Set a category above 0% to view the breakdown chart.
Capacity split
Available time vs shrinkage
Headcount mix
Coverage target vs added technicians for shrinkage
Headcount chart is unavailable when shrinkage is 100% or higher.
Frequently asked questions
What counts as shrinkage for field technicians?
Travel time, training, vehicle maintenance, admin/reporting, PTO, and sick leave all reduce available service hours.
What's typical field service shrinkage?
Often 30โ40% due to travel time and mandatory certifications on top of standard leave.
Should travel time count as shrinkage?
If you're measuring productive on-site time, yes. Travel reduces the number of jobs a technician can complete per day.
Turn this into a real schedule
Use Soon to build optimized schedules that account for shrinkage automatically.
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Field Service Shrinkage Report
Staffing Shrinkage Calculator
Soon
Required Coverage
50
Total Shrinkage
34.0%
Net Capacity
66.0%
Required Headcount
76
Extra Needed
26
Capacity & Headcount Overview
Visual split of availability vs overhead
Capacity Split
ยท
Headcount Mix
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Category Breakdown
Relative contribution of each shrinkage category
No active categories. Set a category above 0% to populate chart data.