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Does Being On Call Cost You Sleep Even When Nobody Calls?

Sleep changes show up before any call arrives, but the review most often cited for this claim cannot separate quiet on-call nights from noisy ones.

Reviewed against primary sources on July 25, 2026 by the Soon operations research team. How we vet the evidence

The evidence in one line

The evidence points that way, with an important gap in the middle of it. The systematic review usually cited here covers eight studies of on-call work performed from home and concludes it appears to adversely affect sleep quantity and in most cases sleep quality, yet its authors state the studies did not differentiate between on-call nights with and without calls (Hall et al., 2017). The field comparison this page reports is an EEG study of five ships' engineers, where many of the effects were observable before any alarms had occurred (Torsvall & Akerstedt, 1988). The Adelaide laboratory program adds a different piece rather than a second version of the same one: across three counterbalanced experiments, 70 male participants were only ever called at the end of their eight-hour sleep opportunity (Sprajcer et al., 2020), and sleep on those undisturbed nights still varied with what participants had been told to expect. None of the studies collected here reports a pooled effect size, so treat the direction as reasonably supported and the magnitude as unmeasured.

The review everyone cites cannot settle the question

Hall et al. (2017) is the standard reference for on-call sleep. It is a systematic review of eight studies, all of them concerning on-call work performed from home, and all eight examined sleep. Only one looked at stress physiology, and the authors report that those data were not sufficient to draw meaningful conclusions. Their sleep verdict is deliberately hedged: working on-call from home appears to adversely affect sleep quantity, and in most cases, sleep quality.

The limitation matters more than the headline. The review states that the included studies did not differentiate between on-call nights from home with and without calls, so it cannot isolate the nights when nobody rang. It is also a narrative synthesis rather than a meta-analysis, which means there is no pooled estimate, no confidence interval, and no minutes-of-sleep-lost figure anywhere in it. Any specific number attached to this review in a slide deck did not come from the paper.

Where the no-call evidence actually comes from

The oldest study on this page is a field recording, and the one that sits outside the Australian research program behind the rest of these citations. Torsvall and Akerstedt (1988) instrumented five male ships' engineers with EEG and ECG alongside subjective ratings. Sleep during on-call nights, which included two alarms, was shortened and contained less slow wave sleep and less rapid eye movement sleep, with lower spectral power density and a higher heart rate. Rated sleep quality was lower and sleepiness was higher during the following day. The line that carries the whole topic is the authors' observation that many of the effects were observable before any alarms had occurred, which they attributed to apprehension induced by the prospect of being woken.

The laboratory work removes the call entirely. Across three counterbalanced four-night protocols run at the Appleton Institute sleep laboratory in Adelaide between January 2016 and June 2017, 70 male participants aged 20 to 35 slept in a time-isolated facility with lights out at 2300 h and waking at 0700 h. The methods are explicit that despite being on-call on relevant nights, participants were only ever called at the end of their eight-hour sleep opportunity (Sprajcer et al., 2020). What that design establishes is narrow but useful: nothing woke anyone during the night, so any difference between those nights belongs to anticipation rather than to disturbance. The protocol ran an adaptation night, a control night and two counterbalanced on-call nights, and the contrast reported below is the one between the two on-call conditions.

Read the sample sizes carefully before quoting them. The pooled paper gives participant counts of 24, 22 and 24 for the three studies in its methods, then states elsewhere in the same section that the number was 24 for each, an internal inconsistency in the published article (Sprajcer et al., 2020). Either way the arithmetic is small: roughly two dozen healthy young men per condition, none of them women, older workers, or people already carrying a sleep problem.

Uncertainty, not worry, is what shows up in the sleep data

One of those laboratory studies manipulated how likely a call was. Participants spent an adaptation night, a control night and two counterbalanced on-call nights, told on one of the on-call nights that they would definitely be called and on the other that they may be called. Neither on-call night was interrupted, because calls came only at the end of the sleep opportunity. Compared with the night when a call was certain, the uncertain night brought significantly less non-rapid eye movement sleep and stage two sleep, significantly more rapid eye movement sleep, and poorer cognitive performance the next day, even though participants felt more anxious before bed when the call was certain (Sprajcer et al., 2018).

That dissociation is the practical finding, and the authors state it plainly: self-reported anxiety may not be linked with sleep outcomes while on-call. The pooled reanalysis points the same way. Trait anxiety did not differ across the three studies, F(2, 143) = 1.63, p = 0.200, while pre-bed state anxiety differed sharply by what was being anticipated, F(2, 212) = 45.44, p < 0.001, and was highest at 40.8 in the study that anticipated a stressful task rather than an uncertain call, against 33.6 for call likelihood and 32.4 for the chance of missing the call (Sprajcer et al., 2020). Feelings and sleep are not tracking each other here.

The laboratory studies are counterbalanced within-participant experiments, so they support causal statements about the anticipation manipulation, but only in a sleep laboratory, in screened healthy young men, at sample sizes near two dozen. What the contrast reported here licenses is a statement about what changes when expectation changes, tested in that setting and that sample. The field evidence is five engineers recorded in 1988 with the equipment of that era, and the review above it is observational and cannot separate call nights from quiet ones. The review, the laboratory program and the management review below all come from one Australian research program with overlapping authors rather than independent replications, with the Karolinska field study as the separate line of evidence.

How many people this touches, and what management evidence exists

On-call exposure is wider than a named rota. In a cross-sectional online survey of 2,044 Australian adults run in March and April 2019, 45.5% of the 956 working respondents analyzed reported on-call work in the preceding month (Sprajcer et al., 2021). It reached 63.1% among 18 to 24 year olds, 62.6% among people holding multiple jobs against 42.8% for single-job holders, and 65.2% in accommodation and food services, 61.4% in manufacturing, and 56.3% in both agriculture, forestry and fishing and retail trade. These are self-reported figures from one country at one point in time, so use them to scope the question rather than as a global rate.

The management side is thinner than the volume of guidance suggests. A gray literature search produced 65 relevant guidance materials, and thematic analysis found eight consistent strategies: regularity and predictability of shifts, a fatigue management policy, prescriptive rule sets, fitness for work assessment, on-the-day control measures, risk assessment, training and education, and call management. A parallel systematic review identified 17 original studies on effectiveness (Bumpstead et al., 2025). The authors conclude that very little research exists outside some prescriptive hours of work limitations, that those limitations generally reduced fatigue but often had the unintended consequence of increasing workload in ways that may inadvertently increase overall risk, and that training, education and call management such as protected naps during on-call periods also had some supporting evidence.

What this means for your schedule

  • Treat an on-call night as a partly spent rest night in roster arithmetic, since the field recording this page reports found shorter sleep with less slow wave and rapid eye movement sleep in five ships' engineers, many of those effects observable before any alarms had occurred (Torsvall & Akerstedt, 1988).
  • Remove uncertainty rather than offering reassurance, since participants lost more non-rapid eye movement and stage two sleep on the undisturbed night they were told they may be called than on the undisturbed night when a call was certain (Sprajcer et al., 2018).
  • Stop using how anxious people say they feel as the fatigue signal, because anxiety ratings and sleep outcomes moved separately in this research.
  • Record which nights each worker was on call, with and without contact, so your own data answers the question the published review could not.
  • Test any hours limit for displaced work, because such limits generally reduced fatigue while often increasing workload (Bumpstead et al., 2025).

The business case

On-call hours are usually costed as though only answered calls consume the worker. The field recording this page reports says otherwise: sleep on on-call nights in five ships' engineers was shorter and contained less slow wave and rapid eye movement sleep, and many of those effects appeared before any alarm had occurred (Torsvall & Akerstedt, 1988).

None of the studies collected here reports a pooled effect size or confidence interval, so the size of the exposure has to be measured in your own operation rather than taken from a published figure.

Exposure is also broader than a rota suggests, with 45.5% of working respondents in an Australian survey reporting on-call work in the preceding month (Sprajcer et al., 2021).

Frequently asked questions

Does sleep suffer on an on-call night when no call comes?
Torsvall and Akerstedt (1988) recorded EEG and ECG across the nights on and off call of five male ships' engineers at sea. On-call sleep was shorter and lighter: less slow wave sleep, less rapid eye movement sleep, lower spectral power density, a higher heart rate, poorer rated sleep quality and more sleepiness the following day. Those on-call nights did include two alarms, but the authors report that many of the effects were observable before any alarms had occurred, and attribute them to apprehension about the prospect of being woken. In the Adelaide laboratory, undisturbed on-call nights also differed in non-rapid eye movement sleep according to what participants had been told to expect (Sprajcer et al., 2018).
How many minutes of sleep does being on call cost?
Hall et al. (2017) is the review that question usually points to, and the figure is not in it. The search found eight studies of on-call work performed from home; all eight measured sleep, only one measured stress physiology, and those physiology data were too thin to support a conclusion. Because the synthesis is narrative rather than statistical, it reports a direction for sleep quantity, and for sleep quality in most of the eight, with no pooled estimate, no confidence interval and no minutes lost. Any minutes figure circulating with this citation attached came from somewhere other than the paper.
Is anxiety what keeps on-call workers awake?
Anxiety peaked in the condition where sleep held up better. In Sprajcer et al. (2018), participants slept four laboratory nights and felt more anxious before bed when a call was certain, yet lost significantly more non-rapid eye movement sleep and stage two sleep on the night they were told they may be called than on the night a call was certain. The authors conclude that self-reported anxiety may not be linked with sleep outcomes while on-call.
Do fatigue management rules for on-call workers work?
The evidence base is thin. Bumpstead et al. (2025) reviewed 65 guidance materials and identified 17 original studies on effectiveness, concluding that very little research exists outside some prescriptive hours of work limitations. Those limitations generally reduced fatigue but often increased workload, which may inadvertently increase overall risk.

Sources

Every figure on this page is drawn from a cited primary source and checked against the original publication.

2 of these 6 sources are evidence syntheses, meaning they pooled many underlying studies before we cited them. The study count in each description is the size of the evidence base behind that single reference.

  1. Hall, S. J., Ferguson, S. A., Turner, A. I., Robertson, S. J., Vincent, G. E., & Aisbett, B. (2017). The effect of working on-call on stress physiology and sleep: A systematic review. Sleep Medicine Reviews, 3379โ€“87. https://doi.org/10.1016/j.smrv.2016.06.001

    Design: Systematic review with narrative synthesis of eight studies of on-call work performed from home

  2. Torsvall, L., & Akerstedt, T. (1988). Disturbed sleep while being on-call: an EEG study of ships' engineers. Sleep, 11(1), 35โ€“38. https://doi.org/10.1093/sleep/11.1.35

    Design: Field study of five male ships' engineers using EEG, ECG and subjective ratings

  3. Sprajcer, M., Jay, S. M., Vincent, G. E., Vakulin, A., Lack, L., & Ferguson, S. A. (2018). Uncertain call likelihood negatively affects sleep and next-day cognitive performance while on-call in a laboratory environment. Chronobiology International, 35(6), 838โ€“848. https://doi.org/10.1080/07420528.2018.1466788

    Design: Counterbalanced within-participant laboratory sleep experiment over four nights in 24 healthy men

  4. Sprajcer, M., Jay, S. M., Vincent, G. E., Zhou, X., Vakulin, A., Lack, L., & Ferguson, S. A. (2020). Are Individuals with Low Trait Anxiety Better Suited to On-Call Work? Clocks & Sleep, 2(4), 473โ€“486. https://doi.org/10.3390/clockssleep2040035

    Design: Pooled reanalysis of three counterbalanced laboratory on-call experiments with 70 male participants

  5. Sprajcer, M., Appleton, S. L., Adams, R. J., Gill, T. K., Ferguson, S. A., Vincent, G. E., Paterson, J. L., & Reynolds, A. C. (2021). Who is 'on-call' in Australia? A new classification approach for on-call employment in future population-level studies. PLoS ONE, 16(11), e0259035. https://doi.org/10.1371/journal.pone.0259035

    Design: Cross-sectional online survey of 2,044 Australian adults, 956 working respondents analyzed

  6. Bumpstead, H., Kovac, K., Ferguson, S. A., Vincent, G. E., Bachmann, A., Signal, L., Aisbett, B., Thomas, M. J. W., & Sprajcer, M. (2025). How should we manage fatigue in on-call workers? A review of guidance materials and a systematic review of the evidence-base. Sleep Medicine Reviews, 79102012. https://doi.org/10.1016/j.smrv.2024.102012

    Design: Gray-literature content analysis of 65 guidance materials plus systematic review of 17 studies

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Why this page is graded moderate evidence

A consistent systematic review or meta-analysis at a lower grade, or a large observational study whose authors disclaim causality.

Who reviewed this

Every article in this library is checked against its primary sources by the Soon operations research team: each figure is traced back to the study it came from, and the wording is checked against the study design before publication. What that review covers

None of the studies cited here evaluated Soon.They examine scheduling practices, shift patterns, and working hours as studied by independent researchers, so their findings describe what those practices are associated with, not what any particular software produces.

This article summarizes published research for scheduling and operations decisions. It is not medical advice. Individual health questions belong with a qualified clinician.

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