Customer Feedback
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September 4, 2024
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6
min read

Common User Complaints About Shifts in Microsoft Teams—and Why Many Are Turning to Soon

Jenny Lain
Guest Author

Microsoft Teams has become a widely used platform for workplace collaboration, with Shifts offering scheduling and workforce management tools. However, many users have voiced frustrations with Shifts, prompting some businesses to seek out alternatives like Soon, a more intuitive and flexible solution. Below, we highlight the most common issues users experience with Shifts and explain why Soon might be a better fit for your business.

1. Usability and Performance Issues

Many users find Microsoft Teams, including Shifts, to be less intuitive and more resource-intensive than its competitors. Slow performance and a complex interface often lead to frustration, especially when quick updates to employee schedules are needed. Soon, by contrast, offers a modern, user-friendly interface that simplifies scheduling with an easy drag-and-drop system. It’s designed to save time and eliminate the friction that can slow down team management.

2. Authentication and Access Problems

A frequent complaint with Shifts is related to login and access issues, stemming from its integration with Teams. Users often struggle with multiple accounts, switching between them, or gaining access to meetings and schedules. With Soon, you won’t encounter these same authentication hurdles. Our platform is streamlined for easy access, ensuring that managers and employees can stay connected without login complications.

3. Complicated Design and Functionality

While Shifts attempts to integrate scheduling tools into Teams, its design choices can confuse users rather than clarify processes. Many find the interface cluttered and difficult to navigate, leading to a longer learning curve. Soon is built with simplicity in mind. Our clean, visual layout makes it easy for managers and employees alike to create schedules, swap shifts, and request time off with minimal effort.

4. Startup and Loading Delays

Teams is notorious for its slow startup times and occasional system crashes, which extend to Shifts. Users frequently report having to clear temporary data just to get the app running properly, wasting valuable time. With Soon, speed and stability are core priorities. Our software is fast, reliable, and always ready when you need it—no more waiting around for the app to load or dealing with frustrating crashes.

5. Feature Complexity and Learning Curve

Shifts offers a variety of features, but users often feel overwhelmed by the complexity, especially when it comes to managing schedules or handling time-off requests. Soon offers the same essential workforce management tools but without the headache. We focus on making scheduling effortless, so you can spend more time managing your team and less time learning the software.

6. General Frustration with Teams

Many users’ dissatisfaction with Shifts stems from their overall frustration with Microsoft Teams itself. Since Shifts is integrated into Teams, any issues with the broader platform affect the scheduling experience. Soon provides an independent, specialized solution for workforce management, free from the limitations of being tied to a larger, more cumbersome platform.

Why Switch to Soon?

While Shifts in Microsoft Teams serves its purpose for some businesses, many find it too slow, complex, or unreliable for their workforce management needs. Soon offers a refreshingly simple, fast, and flexible alternative that puts user experience first. Whether you’re managing a small team or scaling up, Soon can help you streamline scheduling, improve team communication, and boost productivity with ease.

Ready to upgrade your workforce management? Try Soon and discover a better way to manage your team—without the frustration.

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